CANCELLATION POLICY
§12 Right of Withdrawal
You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us:
No Carbs, No Glory GmbH
Waldgasse 3
2120 Wolkersdorf, Austria
Email: office@nocarbsnoglory.com
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, although you are not required to do so.
To meet the withdrawal deadline, it is sufficient to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and in any event within fourteen days from the day on which we receive the notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; no fees will be charged to you in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.
You must return or deliver the goods to us without undue delay and in any event within fourteen days from the day on which you notify us of your withdrawal from this contract. You will have met the deadline if you dispatch the goods before the fourteen-day period expires. You will bear the direct costs of returning the goods. You will only have to pay for any diminution in value of the goods if this diminution is not due to handling of the goods that was not necessary to examine their nature, characteristics and functioning.
§13 Model Withdrawal Form
If you wish to withdraw from the purchase agreement, please complete this form and return it either by letter or email.
To:
No Carbs, No Glory GmbH
Waldgasse 3
2120 Wolkersdorf, Austria
Email: office@nocarbsnoglory.com
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*) ______________________________
– Name of the consumer(s): ______________________________
– Address of the consumer(s):
First and last name: _____________________________
Street, house number: ______________________________
Postcode, city: ______________________________
– Signature of the consumer(s):
Date: ___________________ Signature: _______________________________
(*) Delete as appropriate.